Terms of use.

1. Agreement

These terms are an agreement between you and NeuroLog Technologies Pty Ltd (NeuroLog, we, us). By using the NeuroLog services, you agree to these terms and our Privacy Policy.

If you use NeuroLog through a research study or healthcare organisation, additional approved study, consent or organisation terms may apply. Those documents do not remove rights you have under applicable law.

2. Purpose and safety

NeuroLog helps people record and reflect on self-reported events, symptoms, medication information and connected wearable data. Summaries and observations may help you discuss patterns with a clinician or research team.

Do not delay or change medical care, medication or treatment based only on information shown in NeuroLog. Contact an appropriate healthcare professional with health questions.

3. Accounts and access

You must provide accurate account information, keep sign-in credentials and devices secure, and tell us promptly if you suspect unauthorised access. You are responsible for activity performed through your account unless it results from our failure to use reasonable care.

Only use another person's account or information with lawful authority. A parent, guardian, nominee or authorised representative must act within the authority they hold.

4. Your information and connected services

You retain rights in information you submit. You give NeuroLog permission to host, process, reproduce and display that information only as needed to provide, secure and improve the services, comply with law, and carry out a study you have joined in accordance with its consent.

Wearables and device-health platforms can be incomplete, delayed, duplicated or inaccurate. You are responsible for checking important information against an appropriate source. Third-party services have their own terms and privacy practices, and their availability is outside our control.

5. Research studies and cohorts

A study code, link or QR code is an invitation to review a study; entering it does not by itself enrol you or constitute consent. Before joining, review the study identity, contact details, requested data, duration, withdrawal process and consent information.

You may continue using a standard NeuroLog account without joining a study. Study participation is voluntary unless an independent agreement says otherwise. Questions about eligibility, participation, withdrawal or study-specific data should be directed to the named study team.

6. Demo and preview features

Demo mode contains fictional, synthetic information for exploring the interface. It is not a real person, medical record or prediction, and changes may be reset. Do not enter personal, health or wearable data into a shared demo account.

Pilot, beta or preview features may change and may be less reliable than generally available features. We will identify them where reasonably practical.

7. Acceptable use

You must not:

• break the law or infringe another person's rights;
• access accounts, studies, systems or data without permission;
• upload malicious code, disrupt the service or bypass security controls;
• use a study invitation intended for someone else;
• misrepresent demo or generated information as a real clinical record; or
• reverse engineer or copy the services except where applicable law permits it.

NeuroLog's software, branding, content and design are owned by NeuroLog or its licensors. We grant you a limited, non-exclusive, revocable right to use the services for their intended purpose while these terms apply.

8. Changes and availability

We aim to provide a reliable service, but maintenance, device restrictions, provider outages, security incidents and internet conditions can interrupt access or syncing. Features and supported data sources may change. Where practical, we will give notice of material changes that adversely affect you.

You should not rely on NeuroLog as the only copy of information required for urgent care, legal compliance or study records.

9. Consumer rights and responsibility

Nothing in these terms excludes, restricts or modifies a guarantee, right or remedy that cannot lawfully be excluded, including rights under the Australian Consumer Law.

To the extent permitted by law, NeuroLog is not responsible for loss caused by inaccurate third-party device data, your failure to follow medical advice, unauthorised use resulting from your failure to secure your account, or events outside our reasonable control. Any limitation is subject to rights and remedies that cannot be limited by law.

10. Ending or suspending access

You may stop using NeuroLog or request account deletion at any time. See Delete account. Leaving a study and deleting a NeuroLog account are related but separate actions, and approved study records may have different retention rules.

We may suspend access when reasonably necessary to protect people or systems, investigate misuse, comply with law, or address a serious breach of these terms. Where appropriate, we will explain the reason and provide a way to contact us.

11. Changes, governing law and contact

We may update these terms and will publish the revised version with a new date. If a material change requires your agreement, we will ask before it applies to you.

These terms are governed by the laws of Victoria, Australia, subject to any law that applies regardless of this choice.

NeuroLog Technologies Pty Ltd
Melbourne, Victoria, Australia
contact@neurologapp.com